Shipping and Delivery policy
Thank you for choosing AfroPride for your unique and vibrant products. To ensure a smooth shopping experience, please review our Shipping and Delivery Policy below:
We currently offer standard delivery services exclusively to customers within the UK mainland.
Orders are processed promptly, within up to 24 hours of purchase.
Dispatch occurs from Monday to Thursday.
Orders placed on Fridays will be processed on the next working day.
Our logistics team strives to dispatch your order promptly, and we aim to deliver it within 48 hours after dispatch.
Please note that delivery times may vary based on factors such as location and external circumstances. AfroPride is not liable for delays caused by external factors beyond our control.
As of now, we regret to inform you that we do not offer shipping services outside the UK.
Once your order has been dispatched, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your delivery.
Please ensure that the delivery address provided during checkout is accurate and complete. AfroPride is not responsible for delayed or failed deliveries resulting from incorrect addresses.
If you need to modify your order or delivery details, please contact our support team at the earliest convenience. Modifications may be accommodated if the order has not yet been dispatched.
Lost or Damaged Items:
In the unfortunate event that your package is lost or arrives damaged, please contact us immediately at [email protected]. We will initiate an investigation and work towards a resolution.
For any additional information or inquiries regarding your order, please contact us via email at [email protected]. Our dedicated support team will be happy to assist you.
AfroPride values your satisfaction and strives to make your shopping experience enjoyable. If you have any concerns or questions, please do not hesitate to reach out to our support team.
Thank you for choosing AfroPride!